Legal & Transparency

Privacy Policy

Last updated: April 15, 2025

Table of Contents

Welcome to MyPG, a property management application developed by Own Software Solutions. This Privacy Policy explains how we collect, use, and protect your personal information when you use the MyPG mobile application and its associated services.

By using MyPG, you agree to the collection and use of information in accordance with this policy. If you have any concerns, please contact us at the details provided below.

Section 01

Information We Collect

When you register and use the MyPG app, we collect the following personal information:

Full Name Email Address Phone Number PG / Room Details Payment Records
We do not collect sensitive data such as government ID numbers, biometric data, or financial account credentials.
Section 02

Why We Collect It

Your data is collected solely for the purpose of operating the MyPG application and delivering its core functionality. Specifically:

Authentication — Your name and email are used to create and verify your account, ensuring that only you can access your data and manage your PG records.

PG Management — Room assignments, rent due dates, and payment history are stored to help you (and your PG owner) track tenancy seamlessly.

Payments — Payment records are stored to provide accurate rent history and pending payment notifications.

Section 03

How We Use Your Data

We use the information collected to:

• Create and manage your user account and profile
• Authenticate you securely when you log in
• Display your PG details, room information, and payment records
• Send in-app notifications about pending or upcoming payments
• Provide customer support when you reach out to us

We do not sell, rent, or share your personal data with any third party for marketing purposes. Your data is never used for advertising.

Section 04

Data Security

We take the security of your personal data seriously and implement industry-standard measures to protect it:

HTTPS / TLS Encryption All data in transit is encrypted
Hashed Passwords Passwords are never stored in plain text
Secure API Tokens Token-based authentication (Sanctum)
Secure Database Data stored on protected servers

All API communication between the MyPG app and our servers at https://mypg.ownsoftwaresolutions.com is served exclusively over HTTPS, ensuring your data is encrypted during transmission.

Section 05

Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you services. If you request deletion of your account, your personal data will be removed from our systems within 30 days.

Payment records may be retained for a limited period to comply with applicable financial record-keeping obligations.

Section 06

Your Rights

You have the following rights regarding your personal data:

Access — Request a copy of the data we hold about you
Correction — Request correction of inaccurate or incomplete data
Deletion — Request deletion of your account and associated data
Portability — Request your data in a portable format
Objection — Object to processing of your personal data

To exercise any of these rights, please contact us at the email address provided in the Contact section below.

Section 07

Third-Party Services

MyPG uses Razorpay as its payment gateway for processing rent payments. When you make a payment, you will be redirected to Razorpay's secure payment interface. Razorpay independently collects and processes payment information according to their own Privacy Policy.

We do not store your card details or banking credentials. We only receive a payment confirmation status from Razorpay.

MyPG does not use any analytics SDKs, advertising networks, or tracking cookies that collect data without your knowledge.
Section 08

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Company: Own Software Solutions
We will respond to all privacy-related requests within 72 hours.